FAQ's

Check out our most frequently asked questions here, if you still have questions please complete a Contact Us form.

Shipping

HOW LONG DOES DELIVERY TAKE?

Delivery is estimated at approximately 2-7 business days

WHAT ARE THE SHIPPING COSTS?

Standard delivery is £4.99 (price may vary depending on where you are based)

Next Day delivery is £10

Collection

DO WE OFFER COLLECTION?

We don't offer collection as we do not have a store. However, we aim to have a store soon.

Returns

HOW DO I PROCESS A RETURN?

Returns

We do not accept returns, unless the product has been damaged or you have not received the correct product. In which case we will refund your purchase.

Damaged goods

If for any reason your goods have arrived damaged we will either:

Refund

OR

Replace the product(s)

Wholesale

Contacts Us @ wholesale@sweettreatslds.com